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Useful Contacts & Information

Sutton Family Information Services (fis)

For Information and advice on childcare and all other services for children and young people aged 0-19 and their families (including benefits and financial support, parent and family support services and advice on training or returning to work) contact the service, Monday to Friday, 9 a.m. - 5 p.m., on 020 8770 6000.

Family Information Direct

Family Information Direct provides parents and carers with a comprehensive online directory of local and national childcare, activities and family support services.

Emergency Contraception

If you are aged 19 or under, you can get FREE emergency contraception from all family planning clinics, sexual health clinics (GU), some GPs, A&E (as a last resort) and the following pharmacists (ring for details):

If you are over 16 you can buy emergency contraception from most pharmacies at a cost of £25. Emergency contraception can be taken up to 72 hours (3 days) after unprotected sex, but it is more effective if taken in the first 24 hours. If it has been longer than 3 days, you may still be able to get an emergency coil fitted.

* For more details on any of the following services, click on the service

Drugs & Alcohol

CAHMS Substance Misuse Service 020 8652 7914
Drinkline 080 0917 8282
Frank – Information/Advice about drugs 030 0123 6600
National Association for Children of Alcoholics 080 0358 3456
NHS Smoking Helpline 030 0123 1044
Release – Advice for those affected by drugs 020 7324 2989
The Drinkaware Trust 020 7766 9900

Education, Training & Employment

Carshalton College 020 8544 4444
City & Guilds 084 4543 0000
Department for Education 037 0000 2288
Universities & Colleges Admissions Service (UCAS) 037 1468 0468
Sutton Job Centre 084 5604 3719

General Health

Eating Disorders Association Youth Line 084 5634 7650
Epsom Hospital 013 7273 5735
Saneline (Mental Health) 084 5767 8000
St Helier Hospital 020 8296 2000
Young Minds (Mental Health) 080 8802 5544

Housing, Welfare & Benefits Advice

Citizens Advice Bureau 020 8405 3552
Housing Advice 020 8770 5800
Housing Benefit 020 8770 5444
National Debtline 080 8808 4000

Information, Advice, Counselling & Support

Care Law - Information for young people in care 020 7491 2622
ChildLine 080 0111 1
Cruse Bereavement Care 084 4477 9400
Gamcare - Advice and support with gambling 080 8802 0133
Jigsaw 4 U - Advocacy for looked-after young people 020 8687 1384
Kidscape - Anti bullying 020 7730 3300
NSPCC 080 8800 5000
Refugee/Migrant Network Sutton 020 8644 4374
Runaway Helpline 116 000
Samaritans - 24-Hour Helpline 084 5790 9090
Sutton Centre for Equality 020 8770 6199
The Princess Royal Trust Sutton Carers Centre 020 8296 5611
YouthLine 080 0096 1425

Personal Safety & Dealing with Violence

Galop Helpline - Homophobic violence and police issues 020 7704 2040
ESafety Advice - ThinkUKnow 087 0000 3344
Rape and Sexual Abuse Support Centre (RASASC) 014 8354 6400
Survivors UK - Sexual abuse support for boys/young men 084 5122 1201
Sutton Police Station 030 0123 1212
Victim Support 084 5303 0900

Sexual Health & Relationships

Body & Soul
- support for those living with, or affected by HIV
020 7923 6880
Brook Helpline - Sexual health advice for under 25s 080 8802 1234
London Lesbian & Gay Switchboard 030 0330 0630
Sexual Health Helpline 030 0123 7123
Sexual Health Services – South West London 020 8407 3636
Terrence Higgins Trust - Information on HIV & Aids 080 8802 1221

Young Parents

Care to Learn - For childcare grants 084 5600 2809
Cry-sis - Support with sleepless babies 084 5122 8669
Families Need Fathers 030 0030 0363
Lone Parents - Advice on back to work/training 020 8700 8149
Maternity Alliance Information Line 084 5600 8533
Sure Start Young Parents Group 020 8640 8846
"Young Mums to be" Courses 014 5288 6416